G118 is committed to protecting the privacy and security of every user's personal data. This document clearly explains how we collect, use, and safeguard your information.
All personal and financial data is protected with industry-standard 256-bit SSL encryption — the same standard used by leading banks.
G118 has never sold or rented users' personal data to any third party for marketing or commercial purposes.
Users have the right to access, correct, or request deletion of their personal data at any time through g118 customer support.
G118 uses cookies solely to enhance the user experience and for internal analytics purposes. No invasive third-party tracking cookies are used.
The identity verification process is handled securely. Submitted documents are stored in a protected environment and accessed only by authorized personnel.
In the event of any security incident affecting user data, g118 will notify affected users within a reasonable timeframe.
This Privacy Policy describes the privacy practices of g118 with regard to the collection, use, disclosure, and protection of your personal information. By using the g118 platform, you agree to the terms set out in this document.
G118 (hereinafter referred to as "we", "the platform", or "g118") values the privacy of every user who accesses our services at g118.vu. We understand that sharing personal information with any online platform requires trust, and we do not take that responsibility lightly.
This Privacy Policy is designed to provide a clear and transparent overview of how g118 manages your personal data — from the point of collection through to storage and deletion. We believe users have the right to know what happens to their information, and this document is our commitment to that transparency.
This policy is effective alongside Terms and Conditions g118. In the event of any conflict, this Privacy Policy shall take precedence on matters relating to personal data.
G118 only collects information necessary to provide a safe, transparent, and quality service. The following are the categories of data we collect:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Information | Identity verification and account management | Throughout the active account period + 5 years |
| Transaction Records | Legal compliance and financial audits | 7 years after transaction |
| KYC Documents | Age verification and fraud prevention | Throughout the active account period + 5 years |
| Activity Log Data | Security and technical troubleshooting | 90 rolling days |
| Cookie Data | User experience improvement | Until end of session or 30 days |
All data collected by g118 is used for specific and legitimate purposes. We do not use user data for purposes unrelated to the provision of platform services. The following are the primary purposes for data use:
G118 does not use your personal data to make automated decisions that significantly affect you without human review. Any unusual account or transaction-related decisions will be reviewed by qualified staff.
G118 does not sell, rent, or trade users' personal data to any external party for commercial purposes. However, there are limited situations where data sharing may occur:
G118 works with trusted third-party service providers to operate certain platform functions, including payment providers, game providers, and analytics services. These providers are only permitted to access data necessary for their specific tasks and are bound by strict confidentiality agreements.
G118 may disclose user information to competent authorities where required by law, court order, or a valid investigative process. Such disclosures are made strictly in accordance with established legal procedures.
In cases involving serious threats to the security of the platform or other users — such as large-scale fraud or criminal activity — g118 reserves the right to share relevant information with the appropriate authorities.
G118 invests seriously in data security infrastructure to ensure user information is always protected. The security measures we employ include:
While g118 applies industry-leading security measures, no system can guarantee absolute security. Users are also encouraged to take personal security precautions, such as using strong passwords and not sharing login credentials.
G118 uses cookies — small text files stored on your device — to improve your experience on the platform. The following are the types of cookies we use:
You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the g118 platform.
As a g118 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our customer support team:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data in your records.
Request deletion of your personal data, subject to legal requirements.
Restrict how we process your data in certain situations.
Receive your data in a machine-readable format for portability.
Object to the processing of your data for specific purposes such as marketing.
G118 will endeavour to fulfil any valid request within 30 days of receipt. We may require identity verification before processing your request to ensure the security of your data.
G118 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we determine that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Our KYC process is designed to detect and prevent registration by individuals who do not meet the minimum age requirement.
If you believe a minor has registered an account on g118, please contact our customer support immediately so that appropriate action can be taken.
The g118 platform may contain links or integrations with third-party services such as game providers or payment processors. Each of these third-party services has its own privacy policy, separate from g118.
G118 is not responsible for the privacy practices or content of third-party websites or services. Users are advised to read the relevant third-party privacy policies before providing any personal information directly to them.
G118 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform service developments. The latest version of the Privacy Policy will always be available on this page.
If there are significant changes to how we handle your personal data, we will notify you via in-platform notifications or an email to your registered address. Continued use of the platform after the amendments take effect will be considered acceptance of the latest version of the Privacy Policy.
The "Updated" date at the top of this page reflects the date this Privacy Policy was last modified.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For requests requiring specific action — such as data deletion or record correction — we will need to verify your identity first to protect the security of your account.
For general enquiries related to platform usage, visit the g118 FAQ us. For issues related to terms of use, refer to Terms and Conditions us.
Create your account today and play with peace of mind — your privacy and security are always our top priority.